How to Build Trust with Agents as a New TC

Starting out as a new Transaction Coordinator can feel intimidating — especially when you're working with experienced agents who’ve “seen it all.”

But here’s the good news:
🧠 You don’t need decades of experience to be trusted — you just need to show up like a pro.

Let’s talk about 5 ways you can build credibility and earn trust with agents from the start.

1. 📋 Be Organized from Day One

First impressions matter. A clear checklist, branded templates, and a smooth onboarding process tell agents: “I’ve got this.”

💡 Tip: Use automation tools or email templates to present like a seasoned pro — even on your first file.

2. 🕒 Communicate Proactively

Don’t wait until there’s an issue. Agents love when you send timeline reminders, status updates, and check-ins before they have to ask.

3. 🎯 Own the Details

Small mistakes add up — a wrong closing date, a missed form, a sloppy email. Triple-check everything before it leaves your inbox. Accuracy builds trust.

4. 🚫 Don’t Fake What You Don’t Know

If something is unclear, ask! It’s always better to clarify than to assume. Agents respect honesty and effort far more than guesswork.

5. 💬 Follow Through Every Time

Whether it’s a promise to send a document, check on a deadline, or call the title rep — follow-through builds reputation.

🧠 Remember: You’re Not “Just” a TC

You are the calm, the structure, and the consistency in a chaotic deal. Confidence comes with repetition — but trust starts with your actions today.

🚀 Want the Tools to Start Strong?

Our BUILD course gives you everything you need to launch your TC career with confidence — checklists, email templates, timelines, and more.

https://courses.avetransactions.com/offers/ZzxEYYKQ/checkout